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Frequently Asked Questions

Get answers to common questions about dental X-rays, CBCT scans, panoramic imaging, digital impressions, insurance, safety, and more.

Most Popular Questions

What is a CBCT scan and why would I need one?

A Cone Beam Computed Tomography (CBCT) scan is an advanced type of 3D dental imaging that captures your teeth, jaw, nerves, and sinuses in high detail. Dentists and oral surgeons recommend CBCT scans for procedures like dental implants, wisdom tooth extractions, root canal evaluations, and jaw joint (TMJ) issues. Unlike regular X-rays, CBCT scans create a complete 3D picture, making treatment planning safer and more precise.

Is a CBCT scan safe? How much radiation is it compared to regular X-rays?

Yes — Cone Beam CT (CBCT) scans are considered very safe. The radiation exposure is significantly lower than a medical CT scan and is often comparable to just a few days to weeks of natural background radiation. At our Fremont imaging center, we follow the ALARA principle (As Low As Reasonably Achievable) and adjust scan settings for each patient, including pediatric protocols for children, to minimize exposure.

Do I need a referral from my dentist for a CBCT scan?

Yes — a referral is required for Cone Beam Computed Tomography (CBCT) scans. This ensures your dentist or specialist provides the correct prescription and scan protocol so we capture exactly what's needed. If you don't yet have a referral, ask your dentist to send one directly to us. Once we receive it, we can schedule your scan right away and deliver the images the same day.

How much does a CBCT scan cost in Fremont? Is it covered by insurance?

The cost of a CBCT scan (Cone Beam CT) depends on the area being scanned and whether a radiology report is requested. Some dental insurance plans cover CBCT when it's medically necessary, such as for implant planning or evaluating pathology. For patients paying out of pocket, we offer transparent flat-fee pricing and provide superbills you can submit to your insurance for possible reimbursement.

How quickly will my dentist get my CBCT results and images?

We provide same-day delivery for all CBCT (Cone Beam CT) scans. Your dentist receives a secure digital link containing the DICOM files and a free viewing software. For urgent cases, such as surgical planning, we can prioritize delivery within just a couple of hours. Patients also receive their own copy upon request.

What's the difference between a panoramic X-ray and a CBCT scan?

A panoramic X-ray is a 2D overview image of your teeth and jaws, typically used for check-ups, orthodontics, or wisdom tooth monitoring. A CBCT (Cone Beam Computed Tomography) scan is 3D, providing detailed cross-sectional views of bone, nerves, and soft tissue. Dentists use CBCT when precise planning is needed — such as for dental implants, complex root canals, or jaw surgery.

Do you take same-day or walk-in appointments?

For most X-rays and digital impressions, we can often accommodate same-day or walk-in patients. However, CBCT scans do require a referral from your dentist or specialist. If you already have a prescription, we can usually perform the scan the same day you contact us.

Where are you located in Fremont? Is parking available?

We're located in the Warm Springs area of Fremont, close to Milpitas and right off I-680. The office has plenty of free parking on-site, and we're also near the Warm Springs BART station for easy access. Patients appreciate that our imaging center is easy to find and stress-free to get to.

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